Offers and Competitions T&C's

Please note that any discount codes/sales provided are not applicable towards the cost of gift wrapping upgrades. Thank you for your understanding and cooperation.

For any queries relating to the competition, please contact info@letterbox-love.co.uk.

Contact Information: For any queries or additional information, please contact Letterbox Love via orders@letterbox-love.co.uk.

Tag Us to Win – Terms & Conditions

  • Open to UK residents aged 18+.

  • To enter, post a photo on Instagram featuring your Letterbox Love bracelet or packaging and tag @letterboxlove.

  • One winner will be chosen at random each month from valid entries.

  • The prize is a bracelet of our choice (RRP £9.99). No cash alternative.

  • Winners will be contacted via Instagram DM and must respond within 7 days.

  • By entering, you agree that Letterbox Love may share your photo and Instagram handle on our social channels.

  • This promotion is not sponsored, endorsed, or administered by Instagram.


Terms & Conditions – 20% Off Promotion in Small Business Thank you Letter 

  1. Offer: This promotion entitles eligible customers to 20% off their order total.

  2. Validity Period: Offer valid from 12th August 2025 until withdrawn.

  3. Eligibility:

    • Applicable to orders placed through our official website only.

    • Available to retail customers only; not valid for wholesale or trade accounts.

  4. Exclusions:

    • Sale items are excluded from this offer.

    • Cannot be combined with any other discount codes, offers, or promotions.

  5. Usage Limit: unlimited use. 

  6. Order Adjustments: If you return part of your order, the discount will be recalculated, and the refund will reflect the adjusted value.

  7. Non-transferable: The offer cannot be redeemed for cash, credit, or gift vouchers.

  8. Right to Withdraw: We reserve the right to modify or withdraw this offer at any time without notice.

  9. Errors: In case of any pricing, technical, or promotional errors, we reserve the right to cancel orders placed under this promotion.

Free Pouch Promotion

For a limited time only, we’re gifting a free pink or grey pouch with every adjustable friendship bracelet purchased from our website.

Promotion Details:

  • This offer applies to all adjustable friendship bracelets priced at £9.99 or under.

  • One free pouch per qualifying bracelet.

  • Customers can choose between pink or grey at checkout (subject to availability).

  • Available exclusively on www.letterbox-love.co.uk – this offer does not apply to purchases made via other platforms or stockists.

  • Whilst stocks last – once pouch stock runs out, the promotion will end without notice.

  • No code is required – simply add your chosen pouch colour using the product options or dropdown when ordering.

Additional Notes:

  • This offer is non-transferable and cannot be exchanged for cash or credit.

  • Returns or exchanges of qualifying items must include the free pouch (unused) to receive a full refund.

  • Letterbox Love reserves the right to modify or withdraw this offer at any time without prior notice.

Small Business Partner Discount Codes – Terms & Conditions:

  • Discount codes provided by our small business friends are subject to availability and individual terms set by each business.

  • Letterbox Love is not responsible for the fulfilment, quality, or service of any orders placed with third-party brands.

  • Each partner may have their own expiry dates, minimum spend requirements, and exclusions – please check their websites for full details.

  • Codes cannot be exchanged for cash, transferred, or used in conjunction with other offers (unless otherwise stated by the individual business).

  • Offers are valid at the time of sharing but may be changed or withdrawn at any time by the issuing brand.

H***O*0 discount code (Discount code received when subscribing to email marketing) - Receive 10% off the total amount of your first order at www.letterbox-love.co.uk when subscribing to email marketing. This discount cannot be used in conjunction with any other automatic discounts or discount codes and the offer can only be used once per customer. You will receive a discount code for your next order via email 2 days after placing your first order. (see below)

L**E1* discount code (Discount code received via email 2 days after placing your first order) - Receive 10% off the total amount of your second order at www.letterbox-love.co.uk .This discount cannot be used in conjunction with any other automatic discounts or discount codes and the offer can only be used once per customer.