Shipping

DISPATCH AND SHIPPING 

We will dispatch your order on the same day if the order is placed before 15:00pm. Orders placed after 15:00pm will be despatched the following day, except orders made after 15:00pm on Friday, which will be despatched the following Monday (excl Bank Holidays). You will receive an email including tracking information once your order is dispatched.

 

Services

 

  • Standard Delivery - £1.50 (Free when you spend over £20) - We use Royal Mail Tracked 48 service for standard delivery, which aims to deliver within 2–3 working days (excludes Sundays and Bank Holidays) and includes compensation cover up to £100, tracking to delivery point and SMS or email notifications. Your tracking number will be sent in a confirmation email.

 

  • Next Day Tracked Delivery - £3.95 to upgrade - This is a Royal Mail Tracked 24 Hour delivery service which aims to deliver the next working day (excludes Bank Holidays and weekends) and includes compensation cover up to £100, tracking to delivery point and SMS or email notifications. Your tracking number will be sent in a confirmation email.

 

  • Collection - Free - If you prefer, you can collect your order from us on the same day if the order is placed before 15:00. Orders placed after 15:00 will be ready for collection the following day, except orders made after 15:00 on Friday which will be ready for collection the following Monday (excl Bank Holidays). You will receive an email once your order is ready to be collected with instructions.

     

    Other information:

    • Delivery times are for in-stock products only
    • UK shipping only 
    • All individual orders are hand gift wrapped
    • If you experience a delay longer than 5 business days for your order to arrive, please contact us at info@letterbox-love.co.uk so we can look into this f